PAYMENT POLICY

1. Paid in Full- Students may pay for the Nurse Aide Training program course in full prior to the start of the course. Paid in full is the preferred method. Payments will only be accepted in the following forms: Cash, Zelle, money order, certified funds check, credit card, or debit card. There is a processing fee when using Square for forms of payment. NO personal checks will be accepted.

2. Payment Plan- Students may be given the option to engage in a payment plan. All students engaged in a payment plan must sign the payments arrangement agreement. This will be broken down into three payments until the balance is paid in full. The payment balance must be paid in full by day #6 of the program courses by 0800. If payment go past the 6th day, then late fees will occur. Student must make a $300(class)/ $350(virtual) deposit when accepted into the program and start date has been confirmed. Students will not be allowed into the remaining of the program until payment agreement is honored, including any late fees. Please see the following payment schedule. If payments are paid through a third-party then the student is responsible for any additional fees.

In-Class CNA Course payment plan:

$400.00 due at time of enrollment  
$500.00 2nd payment due on the 1st day of class by 5PM
$500.00 3rd payment due on the 3rd day of class by 5PM

Virtual (Online) CNA Course payment plan:

$500.00 Due at time of Enrollment
$500.00 2nd Payment Due on the 1st Day of Class by 5PM
$500.00 3rd Payment Due on the 3rd Day of Class by 5PM

Hybrid Phlebotomy Course payment plan:

$500.00 Due at time of enrollment

$500.00 2ndt payment due on the 1st day of in person class

$400.00 3rd payment due third week of class prior to end of last day

There will be a $50.00 late for any payment made past the due date.

See late payments for more information.

Sponsorship program accepted. The administrator must meet with the company that is sponsoring the student via phone or in person. The sponsorship program contract must be completed and turned into GHI during on-boarding process.

REFUND POLICY

All tuition and fees paid by the applicant shall be refunded if the applicant is denied enrollment by the school prior to the start of the applicant’s commencement date.  An application fee of no more than $25.00 may be retained by the school if the applicant is denied enrollment. 

All tuition and fees (excluding application fee) paid by the applicant shall be refunded if requested within three (3) business days after signing an application with Gentle Hands of Integrity LLC.  After the three days have elapsed refunds are given according to refund policy, however, the prospective student may reapply within ninety (30) days and have the tuition paid applied to a future class date.  All refunds shall be returned within thirty (30) days.

1.     Please note the application fee is non-refundable in any event. If a student has paid for tuition in full prior to the start of the program, the student may be eligible for a refund according to the refund policy. Please see the “paid in full” refund scale below.

Paid in full refund schedule:

Week 1: Up to the end of the 3rd business day after enrollment at 5P the student

 can get a full refund (excluding administration fees)

After the 3rd business day after enrollment the student has the option of paying $175, and the student can sign up for a different course date. There will be no refund of tuition.

Week 2: No refund will be given

2.     Full refunds will be issued up until the end of the third day after enrollment.  A fee of $100 will be deducted to cover administrative fees. Refunds may take up to 30 days to process which will be mailed via US Mail to the address on file.

3. Please understand it is the students’ responsibility to ensure we (GHI) have the most up to date address AND e-mail on file.

4.     For students who have engaged in a payment plan but later decide to withdraw, the refund policy will be as follows:

Payment plan refund schedule:

Week 1: Up to the end of the 2nd business day after enrollment at 5P that the student can get a full refund (excluded administration fees)

After the 3rd business day, a $175 fee will occur if a student signs up for a different course date. If the students choose not to enroll, they is still responsible for the remaining balance of the program. There will be no refund of tuition.

During week 2: No refund will be given. The student will be held responsible for the balance of the program. If the balance is not paid, it will be sent to the collection agency.

5. Please make sure you are free and clear about taking the course. There may be students that sign up and call back after the 3-day time period, however the policy is still applied. If students choose to wait as long as 30 days after registration, then request a refund please understand the policy, if you decide not to take the class you have 3 days from the date of registration to request a refund.  Please understand that we would’ve held seats for students who cancelled the day of his/her class start date. That seat could have been filled with someone who would have attended class. If a student cancels their class start date, and if the 3-day refund period has lapsed no refund will be provided. The student will be allowed a one-time option to reschedule this course, however there will be a $175.00 fee that will be added to his/her tuition. Once the student schedules a new start date, the refund policy will not start from the beginning.

6.     No call No show- Students that fail to show up for class on start date without calling or cancelling prior to start date will not be eligible for rollover class date and the seat deposit will be forfeited.

LATE PAYMENTS

1.     If tuition is not paid in full by clinical start date the student will not be allowed to take the final exam therefore will not receive certificate of completion. This will prohibit the student from taking the certified nursing assistant state examination.

2.     If payments are not made when scheduled, the student will be charged a late fee. Students may be dropped from the program if fees are not paid as promised. 

Students will be assessed with a late fee penalty of $50 per week if payments have not been made as promised. Students must pay late fees and balance in order to be eligible for clinical, school final exam, and obtain a certificate of completion. If a student is delinquent with payments, they may not be able to attend class.